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Medical Billing Management Software

How we work

Take a glance at our workflow

Our Billing Cycle

Our workflow is designed with efficiency and simplicity in mind. In most cases, we are able to process a patient in under 5 minutes.
1
Once the doctor discharged the patient he/she will provide reception with a billing sheet which provide the billing codes and ICD10 codes to ensure correct billing.
2
Reception will do billing on ELLE Health application which is a web-based practice management system, All medical aid claims are sent live and directly from the practice to medical aids via ELLE.
3
Reception will receive almost immediate claims response from each medical aid once claims have been received successfully by medical aids.
4
Based on the claims response from the medical aids reception will know if the claim is covered by medical aid or if the patient needs to settle.
5
For private patients what gets billed needs to be settled before leaving the unit.
6
As for international insurance claims – these are not submitted live, the patient has to notify their insurance that they are about to receive treatment and based on that the insurance then will send reception a Guarantee of Payment (GOP) which then allows the patient treatment and we then send the claim to the insurance manually for payment. 
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Proudly handcrafted by Atomic Design
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